While the cost of each unit of gas and electricity is capped, the total bill is not. So, a long, cold winter could see higher energy use and high bills.
Energy companies say they have put extra support in place to help customers cope with the situation, such as emergency credit, hardship funds or striking off some debts or standing charges.
However a period of high prices – which analysts say is likely to continue – means households have collectively built up debt of £3.7bn to suppliers.
The average household in arrears owes more than £1,500 for electricity and £1,300 for gas.
The charity National Energy Action said many people were already “rationing their energy use” or building up debt to try to keep warm.
“Targeted government support is essential to save millions from the misery and danger of a cold home,” said Adam Scorer, its chief executive.
Source:
www.bbc.com
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